Resources & Support
Everything you need to travel confidently — from filing a claim to packing tips.
Travel Tips
Carry your health plan card
Keep a digital and physical copy of your health plan ID card. It includes your policy number and the 24/7 assistance phone number.
Save emergency contacts
Store the 24/7 assistance number in your phone before you depart. In a medical emergency abroad, this is your first call.
Check destination advisories
Review travel advisories from the U.S. State Department or your home country's foreign affairs office before and during your trip.
Understand your coverage
Read your policy certificate before you travel. Know your deductible, coverage limits, and any exclusions so there are no surprises.
Keep all receipts
Save receipts for any medical expenses, pharmacy purchases, or emergency costs. These are required when filing a claim.
Seek care promptly
Don't delay medical treatment due to cost concerns. Seek care immediately and contact our assistance team — we'll help coordinate payment directly with providers when possible.
How to File a Claim
Gather documentation
Collect all relevant documents: medical bills, receipts, physician statements, police reports, and proof of travel.
Log in to your member portal
Access your account at the member portal. Navigate to 'My Claims' and click 'File a New Claim.'
Complete the claim form
Fill out the online claim form with details about the incident, dates, and amounts. Upload your supporting documents.
Submit and track
Submit your claim and note your claim reference number. You can track the status online or by calling our claims team.
Frequently Asked Questions
Contact & Support
Have a question or need help? Send us a message and we'll get back to you within one business day.
Compare & Shop
Find Globalwide Plans on Top Comparison Sites
We list our travel health plans on the industry's most trusted comparison platforms. Browse, compare, and purchase directly — or come back here for a personalized quote.
Squaremouth
squaremouth.com
The largest US travel insurance comparison site. Compare Globalwide plans side-by-side with other providers, read verified customer reviews, and purchase with confidence.
InsureMyTrip
insuremytrip.com
A leading travel insurance marketplace with expert guidance tools. Find the right Globalwide plan for your destination, trip length, and budget — with help from licensed advisors.
Prefer to buy direct?
Get a personalized quote on our site in minutes — same plans, same prices, with our full support team behind you.