Privacy Policy
Last updated:
Contents
1. Introduction
Globalwide Travel Health Plan ('Globalwide Travel', 'we', 'us', or 'our') is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase a policy from us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
2. Information we collect
We collect information you provide directly to us, such as your name, email address, date of birth, passport details, travel itinerary, and payment information when you request a quote or purchase a policy. We also collect information automatically when you use our website, including IP address, browser type, pages visited, and referring URLs through cookies and similar tracking technologies.
3. How we use your information
We use the information we collect to process your health plan application and policy, provide customer service and claims assistance, send policy documents and important notices, comply with legal and regulatory obligations, prevent fraud and ensure security, improve our products and website, and send marketing communications where you have consented.
4. Sharing your information
We may share your information with our underwriting partners and reinsurers to administer your policy, assistance companies and medical providers to deliver emergency services, claims administrators to process your claim, regulatory authorities as required by law, and service providers who assist us in operating our business under strict confidentiality obligations. We do not sell your personal information to third parties.
5. Data retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Policy records are typically retained for seven years after policy expiry.
6. Your rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information; object to or restrict certain processing; request data portability; and withdraw consent where processing is based on consent. To exercise these rights, contact us at [email protected].
7. Cookies
We use cookies and similar technologies to enhance your experience, analyze site traffic, and deliver relevant content. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.
8. Security
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
10. Contact us
If you have questions or concerns about this Privacy Policy, please contact our Data Protection Officer at [email protected] or write to us at Globalwide Travel Health Plan, 102 South Tejon Street, Colorado Springs, CO, USA.