For healthcare providers
Provider Information
Globalwide Travel works with hospitals, clinics, and medical professionals worldwide to ensure our members receive prompt, quality care. Learn how to verify coverage, submit invoices, and coordinate with our assistance team.
How provider coordination works
Patient presents ID card
The insured traveler presents their Globalwide Travel ID card or policy certificate at the point of care.
Verify coverage
Call or email our 24/7 provider line to confirm active coverage, benefit limits, and any pre-authorization requirements.
Guarantee of payment
For inpatient admissions, our assistance team issues a Guarantee of Payment (GOP) directly to your facility within hours.
Submit invoice
Send itemized invoices and medical records to our provider billing team. Payment is processed within 30 business days.
What we offer providers
Real-time eligibility verification
Confirm active policy status and benefit limits instantly via phone or our secure provider portal.
Guarantee of payment
We issue written GOPs for inpatient admissions so your facility can proceed with treatment without financial risk.
Direct billing
Submit invoices directly to Globalwide Travel. No need to collect from the patient — we pay you directly.
Multilingual assistance
Our assistance coordinators speak 15+ languages and are available around the clock to support communication.
Evacuation coordination
When medically necessary, we arrange and fund emergency medical evacuations and repatriations.
Dedicated provider relations
A dedicated provider relations team handles onboarding, contract queries, and payment disputes.
Provider contact details
Our provider relations and assistance teams are available 24 hours a day, 7 days a week.